Phillips & Cohen Associates (UK) Ltd.2021-02-12T19:01:09+00:00

Compassionate
Engagement

Consumers

Personal or Estate Matters

Partners

Specialty Collections Services

Careers

Unique Employment Opportunities

The UK’s only dedicated deceased account management business.

Phillips & Cohen Associates (UK), Ltd. built its reputation in the credit industry by providing specialised compassionate engagement services to clients, enabling them to realise additional recoveries and deliver tangible “Treating Customers Fairly” process enhancements. We are an award-winning industry leader providing expert niche services recognised for our unique and compassionate style of customer interaction. Phillips & Cohen Associates (UK), Ltd. currently works with over 70 of the UK’s largest creditors across a wide range of industry sectors, including banking, finance, home shopping, utility, telecom, debt purchase, local government & central government.

Our in-depth induction program and training relationship with Samaritans ensures that our Associates are uniquely equipped to sensitively and compassionately engage with customers whose individual circumstances require additional support. Together with our innovative systems and unique data sources, our empathetic approach enables us to truly understand a customer’s individual circumstance and provide an appropriate solution.

To inquire about our services, please visit our Contact Us page.

I wanted to tell you what a pleasure it was dealing with your colleague on this difficult matter. She was always kind and pleasant, and very professional.

Mrs Carney
I just wanted you to know how much you have helped me at such a tough time in my life. Thank you so very much.
Mrs Magetta

Certifications and Associations

Phillips & Cohen Associates (UK) Ltd are a member of the Credit Services Association (CSA), the only National Trade Association in the UK for organisations active in the debt collection and debt purchase industry.

Phillips & Cohen Associates are a member of The Consumer Relations Consortium, a membership group for forward-thinking organisations that wish to influence the direction of collections compliance, legal strategy, and regulatory policy.

Phillips & Cohen Associates (UK) Ltd are fully authorised for its various activities from the Financial Conduct Authority (FCA). The FCA are the conduct regulator for financial services firms and financial markets in the UK.

Credit Strategy are a premium brand with a broad footfall in financial services, which serves a set of credit-related functions across a huge range of sectors.

Our Global Presence

Phillips & Cohen Associates (UK), Ltd. built its reputation in the credit industry by providing specialised compassionate engagement services to clients, enabling them to realise additional recoveries and deliver tangible “Treating Customers Fairly” process enhancements. We are an award-winning industry leader providing expert niche services recognised for our unique and compassionate style of customer interaction. Phillips & Cohen Associates (UK), Ltd. currently work with over 70 of the UK’s largest creditors across a wide range of industry sectors including banking, finance, home shopping, utility, telecom, debt purchase, local government & central government.

Phillips & Cohen Associates in the News

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