“I have been touched at each stage by the quality of respect and kindness extended by each of your colleagues.
I have found the contact professional – and clear, and yet, unusually in this corporate age, very human and sympathetic at each step. I have never felt inappropriately rushed or pressured by the contact with your team. This small sense of warmth and kindness extended in each call has actually meant a great deal to me over the last few months.
So I would like to extend a thank you to you and the team and send appreciation for the work that you are all doing.