Phillips & Cohen Associates, Ltd. are proud of our compassionate and sensitive approach to resolving financial matters.

We were formed in 1997 and have a reputation for service and trust around the world. We offer our services in the United Kingdom, Canada, Australia, New Zealand, the United States and Germany.

Our business has achieved national and international prominence by providing compassionate support to consumers and those handling the final affairs of an estate. We strive to provide a ‘best in class’ service to consumers and clients alike.


Our core values are designed to guide our business operations and provide a framework with which to guide and evaluate our most valuable asset – our global employees.

These are the four key values that inspire the work conducted at Phillips & Cohen Associates (UK) Ltd.


We operate with humility, caring, and respect, and strive to provide exceptional customer service during difficult circumstances.


We make investments and work to continually improve our compliance processes and systems, implementing proactive solutions to protect our clients and their brand reputation.


We keep our promises, we live up to our expectations, and we give our best while supporting our customers and clients.


We foster a work environment where creative thinking is encouraged to improve customer service, streamline business operations, continuously improve quality, and bring value to our clients.

Certifications and Associations


Phillips & Cohen Associates (UK) Ltd are a member of the Credit Services Association (CSA), the only National Trade Association in the UK for organisations active in the debt collection and debt purchase industry.


Phillips & Cohen Associates are a member of The Consumer Relations Consortium, a membership group for forward-thinking organisations that wish to influence the direction of collections compliance, legal strategy, and regulatory policy.

Credit Strategy are a premium brand with a broad footfall in financial services, which serves a set of credit-related functions across a huge range of sectors.

Authorised and regulated by the Financial Conduct Authority.